Amazon Field Engineer: Embark on a Fulfilling Support Career

Comprehensive Life-Cycle Support for Amazon's Ecosystem

As an Amazon Field Engineer, you will assume a pivotal role in providing end-to-end support throughout the product lifecycle. This includes offering technical expertise and guidance to customers, troubleshooting and resolving complex issues, and ensuring seamless installation, deployment, and maintenance of Amazon's products and services.

Key Responsibilities:

• Provide technical support via phone, email, and online channels
• Troubleshoot and resolve complex issues with customers' Amazon devices, systems, and applications
• Conduct on-site visits for installations, deployments, and maintenance
• Collaborate with cross-functional teams to ensure effective support and problem resolution